At Rooms.lk, your privacy is important to us. Learn how we collect, use, and protect your information.
Information We Collect
To provide our services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details provided during the booking process.
- Payment Information: Processed through secure third-party payment gateways. We do not store credit card numbers.
- Booking Details: Dates of stay, property preferences, and special requests.
- Business Information: Property name, location, contact details, and descriptions provided during registration.
- Account Information: Email address, phone number, and login credentials.
- Cookies and Analytics: We use cookies and similar technologies to track user activity on our platform. This includes IP addresses, browser type, device information, and pages visited.
How We Use Your Information
Facilitating Bookings: To connect travelers with hotel owners and process reservations.
Communication: To send booking confirmations, updates, and support-related messages.
Improving Services: To analyze user behavior and enhance the functionality of our platform.
Legal Compliance: To comply with applicable laws and regulations.
Responsibility and Liability
Rooms.lk acts as a facilitator and does not assume any liability for:
The accuracy of property listings.
The conduct of hotel owners or travelers.
Any disputes, cancellations, or refunds related to bookings.
Losses or damages incurred during the traveler's stay at a property.